Privacy policy

Last updated: February 10th, 2025

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MinglMe cares about your privacy and actively works to ensure you feel secure about how we process your personal data. This policy describes:

What information we collect and why
How we use the information
Your rights and how to exercise them

Changes to the Privacy Policy

We reserve the right to update the privacy policy at any time. The date at the top shows when the policy was last modified. We recommend that you regularly check the policy to stay updated.

Data Controller

Mingel Me AB org.no: 559510-0610, is the data controller for the processing of personal data in our operations. As a data controller, it is our responsibility to ensure that your data is handled correctly and securely in accordance with the General Data Protection Regulation (GDPR) and national data protection legislation, which exists to protect individuals' privacy.

To create a user account or otherwise use the Service, you must first accept the policy. Please read this policy before using the Service.

Personal Data We Collect

When you use the Service, we may collect and store the following types of data:

User Data: For example, email, name, phone number and information you choose to share in your profile (e.g., gender, interests, photo)
Sensitive Data: Gender identity and romantic preferences. By providing this information, you give us consent to process it
Feedback: Your responses to surveys or feedback forms
Technical Data: IP address, device ID, browser settings and activity in the Service (e.g., visited pages)

You do not need to provide the personal data we request, but if you choose not to do so, in many cases we cannot provide you with our services.

Other sources: In addition to the information you provide us, we may obtain information from partners, e.g., Meta and Google

How We Use Your Data

We process your data to:

Create and manage your user account
Provide you with a secure and personal user experience
Accounting and billing purposes
Communicate with you
Send newsletters to you
Send offers and marketing to you (with your consent)
Improve the Service through analysis of technical data and user behavior

Legal Basis for Processing

We process your data based on the following grounds:

Contract: to provide the Service to you
Legitimate interests: e.g., to improve the Service and communicate important updates
Consent: e.g., to process sensitive personal data or send customized marketing

You can withdraw your consent at any time by contacting us.

Use of Meta Pixel

Our website uses Meta Pixel, a tracking technology provided by Meta (formerly Facebook), to analyze and understand how users interact with our website. This technology collects data such as visited pages, time spent on the website, and actions performed (e.g., purchases or form completion). The information is used to improve our services and customize our marketing so we can show you relevant ads on Meta's platforms.

Secure Payment

We offer secure payment in cooperation with Stripe. When you pay, you are redirected to a secure page with an SSL certificate from Stripe. There you can enter your details and pay safely. We never handle or store your card details.

Data Storage

We store your data as long as necessary for the purpose of processing. However, data may be stored longer if required by law (e.g., accounting). If you withdraw your consent to processing or unsubscribe from our newsletter or similar, the data will be deleted immediately.

Cookies and Tracking Tools

Cookies are small text files stored on your computer or device by your browser when you visit our platforms.

We use cookies to:

Recognize you and your device
Remember your settings
Analyze web traffic
For marketing purposes

Click on the Cookiebot icon in the down left corner of any webpage to read how we use cookies, update your consent, and see a list of all cookies used on the website.

How We Protect Your Data

We take technical and organizational measures to protect your personal data, e.g.:

Encryption and authentication techniques
Regular review of systems and processes
Training of staff who process your data

Sharing of Data

We only share your data with third parties if:

It is required to provide the Service (e.g., IT providers or payment services)
We have your explicit permission
It is required by law

We use suppliers (data processors) who process your personal data on our behalf and according to our instructions. We primarily use data processors within the EU/EEA. However, we may engage data processors outside the EU/EEA. We take appropriate measures under GDPR to ensure that your personal data is protected and secure even if data is processed outside the EU/EEA. To ensure there are sufficient safeguards in accordance with GDPR in the operations of data processors we work with outside the EU/EEA, their processing will always follow the EU Commission's standard contractual clauses.

Your Rights

You have the right at any time to:

Withdraw or change the consents you have given us
Request access to your personal data
Request that your data not be processed for direct marketing purposes
Have incorrect data corrected
Have your data deleted
Restrict the processing of your data
Request transfer of your data to another actor

Contact

If you have questions about the processing of personal data or if you find that these are incorrect, want to request correction, deletion, restriction, or want to object to the processing, please contact us via hello@minglme.se

Complaints

You have the right to submit any complaints regarding the processing of your personal data to the Swedish Authority for Privacy Protection, which is the supervisory authority for personal data processing in Sweden.